OutSavvy Partner Support

Can I use Tap to Pay without an internet connection?

No. Although some features within OutSavvy Dash can work offline, an active internet connection is required to process a Tap to Pay payment. Your phone needs to communicate securely with the payment provider while the customer's payment is being authorised.


We recommend checking that you have a reliable Wi-Fi or mobile data connection at your venue before you start selling tickets.


If your venue has unreliable reception, connecting your phone to a secure Wi-Fi network before opening your box office can help avoid delays when taking payments.