OutSavvy Partner Support

Managing customers

• My customer would like a refund/order cancellation, how do I refund/cancel a ticket?
• My customer did not receive their ticket, what can I do?
• How do I send a message to all my event attendees?
• Can customers contact me with queries directly?
• My customer purchased tickets for the wrong date, how do I transfer the tickets?

Partner account Adding event Managing event Managing customers Promo tools Stats & tracking Event off sale Day of event Partner app Cancelling/Rescheduling event Waiting List Ticket Resell Pre-Sale Communities Payment Plans